Privacy Policy

Thank you for your interest in this Privacy Policy. You are about to read more about which Personal Data we collect from you via our website and shop at www.cosup.eu, what we use it for, when we delete it and how your data is protected. In addition, we will inform you of the respective legal basis that allows us to process your data. Further, we will also tell you about your rights in connection with the processing of your data.

What is Personal Data?

Personal Data is information that makes it possible to identify a natural person. This includes in particular, your name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.

What is Processing?

"Processing" means and covers virtually any handling of data.

What law applies?

We will only use your Personal Data in accordance with the applicable data protection laws, in particular Germany`s Federal Data Protection Act (“BDSG”) and the EU's General Data Protection Regulation (“GDPR”), and of course only as described in this Privacy Policy.

Who is responsible for data processing?

The responsible party within the meaning of the BDSG and the GDPR is The Conseil Supérieur des Élèves (CoSup) of Wilhelmstr. 62, 75323 Bad Wildbad, Germany (“CoSup”, “we”, “us”, “our”).

If you have any questions about this policy or our data protection practices, please contact us using [email protected], refer to our Contact Page or write to us at the above address.

Data collection

All Personal Data that we obtain from you will only be processed for the purposes described in more detail below. In particular, we collect Personal Data only if:

We process and store your Personal Data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period exists (in particular commercial and tax law in accordance with the German Commercial Law (HGB) and Fiscal Code (AO) and others for up to 8 years. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Data transfers

In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing. In this respect, there are different recipient bodies and categories of recipients.

A. Internal

If necessary, we transfer your Personal Data within CoSup. Of course, we comply with the associated legal framework and ensure that your data is processed properly. Access to your Personal Data is only granted to authorized employees who need access to the data due to their job, e.g., to fulfill your order or to contact you in case of queries.

B. External bodies

Personal Data is transferred to our service providers in the following instances:

  • We usually do not transfer Personal Data to countries outside Germany or the EEA. However, if we do, we ensure that processing of your Personal Data is governed by Processing Agreements that include Standard Contractual Clauses to ensure a high level of data protection.

    • Links to other websites

    Please note that if you use a link from our website to a third-party website, that third-party may also set new cookies that are not covered by this policy. In such cases, we recommend that you read the cookie policy on the third-party website itself.

    Security of your data

    In order to protect the data stored with us in the best possible way against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

    Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised as expeditiously as possible after which the breach was discovered.

    Your Rights and Privileges

    A. Privacy rights

    Under the BDSG and GDPR, you can exercise the following rights:

    B. Updating your information

    If you believe that the information we hold about you is inaccurate or request its rectification, deletion, or object to its processing, please do so by contacting us.

    C. Withdrawing your consent

    You can withdraw consents you have given at any time by contacting us.

    D. Access Request

    In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.

    E. Complaint to a supervisory authority

    You have the right to lodge a complaint about our processing of personal data with a supervisory authority responsible for data protection. The Federal Commissioner for Data Protection and Freedom of Information (BfDI) (www.bfdi.bund.de) is the Federal Commissioner for Data Protection. However, we would appreciate the opportunity to address your concerns before you contact any state commissioner or the BfDI.

    Processing of your Personal Data

    A. Log files

    As mentioned above, we want to provide you with an optimal user experience in our online shop and with our advertisements, which is tailored to your individual needs. To this end, we work together with various service providers and technology providers and use cookies and tracking methods.

    The following data is collected anonymously for the purpose of demand-oriented design and optimization of this website:

    The scope of the stored and processed data is limited purely to the performance of statistical evaluations. Your IP address is made unrecognizable immediately after receipt, which means that it is not possible to assign usage profiles to IP addresses.

    The collection of the data is necessary from a technical point of view in order to continuously optimize the functions as well as the presentation of our website on different devices, operating systems and browsers and to be able to make our offer more interesting for you as a user and is therefore based on the legitimate interest.

    B. Cookies

    As described in our Cookie Policy, we only use so-called essential Cookies. As set out in Germany's Federal Data Protection and Privacy in Telecommunications and Telemedia Act (“TTDSG”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we don't need to obtain consent when we don't use them, and this is why we don't need one of these annoying cookie pop ups. For further information on the cookies we use, please refer to our Cookie Policy.

    C. Hosting of our website

    We use the hosting services of netcup GmbH (Daimlerstraße 25, 76185 Karlsruhe, Germany), for the purpose of hosting and displaying our website. netcup does so on the basis of processing on our behalf, and that also means that all data collected on our website is processed on netcup's servers.The basis for processing is our legitimate interest, and the initiation and/or fulfillment of a contract.

    D. Fonts

    We use Google Fonts by Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA and Google Ireland Ltd of Gordon House, Barrow Street, Dublin 4, Ireland on our website to display external fonts. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed. The connection to Google established when you call up our website enables Google to determine which website sent your request and to which IP address the display of the font is to be transmitted. This represents a legitimate interest.

    E. Contact options

    We process and store the Personal Data provided in the contact enquiry solely for the purpose of processing and responding to your enquiry and contacting you. If you contact us, we will process the data you provide to respond to you and answer your questions and requests. In doing so, the principle of data economy and data avoidance is observed in that you only have to provide the data that we absolutely need from you in order to contact you. These are usually your first and last name, your email address, the topic selection and the message field itself. In addition, your IP address is processed out of technical necessity and for legal protection. The legal basis for processing is our legitimate interest, the provision or initiation of a contractual service and your consent.

    F. Support and Data Management

    For support and Data Management, we may store the data related to our users and customers (names, emails) using the Open Source Tool PocketBase in connection with our netcup server. No Personal Data is processed by PocketBase. This data processing is based on our legitimate interest in providing support and customer service.

    G. Downloading our Resources and Publications

    When you go ahead and download our Resources and Publications, your IP address is requested and logged for documentation purposes. This is a mere technical process and required to make our Resources and Publications available for download to your device or depending on your browser available for viewing. The basis for this storage is the provision of a contract and our legitimate interest.

    H. Shopping with us

    We process your first name, last name, e-mail address, birthday, billing and shipping address for the delivery of your order and e-mail address in case of event tickets and the data related to your contract with us to handle the contractual relationship.

    I. Payment Data

    If you make a purchase your payment will be processed via our payment service provider Stripe (354 Oyster Point Blvd South San Francisco, CA 94080, USA). Payment data will solely be processed through Stripe and we have no access to any Payment Data you may submit. The legal basis for the provision of a payment system is the establishment and implementation of the contract.

    J. Images and Facial-related information

    In providing our website and publishing our content we may process images and facial-related information from our service users, participants and representatives. Images and facial-related information are used and processed solely for the purpose explicitly consented to and we do not collect, use, or store any images and facial-related information for the purpose of recognising faces outside of this purpose.The legal basis is your consent.

    K. Economic analyses and market research

    For business reasons, we analyze the data we have on business transactions, contracts, enquiries, browsing behavior etc. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarized and or anonymized values. The legal basis is our legitimate interest and your consent.

    Social Media

    A. General

    We are present on social media on the basis of our legitimate interest. If you contact or connect with us via social media, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The Personal Data collected when contacting us is to handle your request and the bases are both your consent and our legitimate interest.

    B.Market research and advertising

    In addition, your data may be processed for market research and advertising purposes. For example, usage profiles can be created from your usage behavior and the resulting interests. This allows, for example, advertisements to be placed within and outside the platforms that presumably correspond to your interests. The legal basis is our legitimate interest.

    C. When you visit our profiles and interact with us and others

    When you visit our social media profiles, we, as the operator of the profile, process your actions and interactions with our profile (e.g., the content of your messages, enquiries, posts or comments that you send to us or leave on our profile or when you like or share our posts) as well as your publicly viewable profile data (e.g., your name and profile picture). Which Personal Data from your profile is publicly viewable depends on your profile settings, which you can adjust yourself in the settings of your social media account. The legal basis is our legitimate interest and your consent.

    Changes

    We are constantly developing and improving our website - and as a result, some of the information in this Privacy Policy is likely to change. We therefore recommend that you read this Privacy Policy again from time to time so that you are informed about the current status.

    Do you have any questions?

    Please contact us using [email protected], refer to our Contact Page or write to us at the above address, if you have any comments or questions about this policy and/or our use of your Personal Data.

    Effective Date

    This Privacy Policy was last updated on Wednesday, 31 January 2024.